We are confident that you will love your item(s), but if you are at all unhappy with your order, we will accept returns. Please contact us within 7 days of delivery, stating your name and order number, and send items back within 14 days of delivery. We will refund the product cost, minus any shipping fees, once we receive the products and quality check them. Refunds will be issued to the original payment source and will be processed no later than two (2) weeks of the receipt of the items. Buyers are responsible for return postage costs, and responsible for the item during return transit. If the item is not returned in its original condition (damaged or used), the buyer is responsible for any loss in value. Shipping charges are not refundable unless Little Pickle Memories determines that the product is not fit for purpose through no fault of the customer or through no fault of a third person or company.
Exchange Policy
We are confident that you will love your item(s), but if you are at all unhappy with your order, we will accept exchanges. Please contact us within 7 days of delivery, stating your name and order number, and send items back within 14 days of delivery. We will send your new chosen product once we receive the products and quality check them. Exchanges will be sent no later than one (1) week of the receipt of the items. Buyers are responsible for return postage costs, and responsible for the item during return transit. If the item is not returned in its original condition (damaged or used), the buyer is responsible for any loss in value. Shipping charges are not refundable unless Little Pickle Memories determines that the product is not fit for purpose through no fault of the customer or through no fault of a third person or company.
Delivery Policy
How long does it take to deliver? All standard UK deliveries are sent via Royal Mail. Please refer to the table below to see estimated delivery dates. Please be advised that these estimates may vary due to demand. 5-7 working days after posting in the UK- can be upgraded to Tracked 48 9-11 working days after posting in the EU- can be upgraded to International Tracked 12-14 working days after posting WORLDWIDE- can be upgraded to International Tracked
How do I upgrade shipping on my order? To upgrade the shipping on your order, please select the desired shipping method on the checkout page.
Which postal service do you use to send items? We use Royal Mail to send our items. If you would like an upgrade to your shipping service, please select the relevant option at checkout.
Tracking Information We use the Royal Mail postal service to send our packages. We use standard post – this does not come with tracking services. If you would like your item to be tracked, please select the tracking option at checkout. If the tracking option has been selected at checkout, the tracking details will be added to your postage confirmation.
Lost Post We use the Royal Mail postal service to send our packages. Royal Mail consider post lost: 11 working days after posting in the UK 25 working days after posting in the EU 28 working days after posting WORLDWIDE
Please contact us once these dates have passed and we will be happy to arrange a replacement or a refund.
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